Frequently Asked Questions

Where are you located?

We are located in Monroe Plaza, at the intersection of Monroe and Lawrence, in Springfield, Illinois.

 

What are your hours?

 

Monday......................8:30am - 5:00pm

Tuesday.....................8:30am - 5:00pm

Wednesday................8:30am - 5:00pm

Thursday....................8:30am - 6:00pm

Friday.........................8:30am - 5:00pm

Saturday....................Appointment Only

Sunday......................Closed

 

Do I need to make an appointment?

 

We will gladly make an appointment for you to ensure you get prompt service,

but we also accept walk-ins Monday through Friday.

On Saturday we are open by appointment only.

 

What insurance do you accept?

 

We accept Blue Cross Blue Shield (BCBS) PPO, Cigna PPO, Medicare and Medicare DME.

 

Are there any current promotions or coupons I can use?

 

Check our Facebook page to see any current promotions.

Don’t see any deals right now? Call our office and ask if we have any current offers.

 

Why do eyes lose the ability to focus?

 

As we age, the lens of our eyes can harden, flatten, or slightly change shape.

These changes affect our vision, and are the cause of presbyopia, astigmatism, nearsightedness and farsightedness.

 

What is the difference between nearsighted and farsighted?

 

Nearsightedness, also known as myopia, means you can see near objects clearly, but not far.

This happens when the eyeball is slightly longer than normal and the light entering the eye reaches its focal point before hitting the retina at the back of the eye.

 

Farsightedness, or hyperopia, means you can see far objects, but have trouble focusing up close. This occurs when the eyeball is slightly shorter than normal and the light entering the eye reaches its focal point after hitting the retina.

 

What is astigmatism?

 

There are multiple types of astigmatism, but generally speaking, astigmatism is a mis-shaping of the cornea, or lens. Most commonly, part of the cornea will flatten or harden and form a shape resembling a football, rather than the correct shape, which more resembles a basketball. This shape changes how light is refracted into the eye, and thus affects vision.

 

What is presbyopia?

 

Presbyopia is a hardening of the cornea, which happens naturally as we age. As the lens hardens, it loses the ability to quickly change shape and focus, causing difficulty focusing on objects up close. If you have noticed yourself or someone else having to extend their arm to look at fine print or a picture from a distance, they are likely experiencing presbyopia.

 

Are there different kinds of glasses and contact lenses?

 

Definitely! There is something available for almost everyone. Generally, the type of lens and whether you use glasses or contacts is up to you, based on comfort, clarity, and satisfaction. However, some conditions of the eye require only glasses for correction, and others require contacts. If you’ve tried contacts before and found them uncomfortable, ask if there are any products available to increase your comfort and wearability.

 

What are progressive lenses?

 

Progressive lenses are an upgrade from the old bifocal and trifocal lenses. Instead of a hard line separating vision areas of the lens, there is a smooth and natural feeling transition from far to middle and near vision. This gives you the vision and look you deserve, without the distortion or lines in your field of view.

 

Do you have my preferred brand, type of lens, or service?

 

Chances are, we have it or we can get it for you. We want to make you happy with your eyewear experience. Check our Products & Services page or call us at (217) 787-8700 and ask if we can get what you need.

Location

Bergh-White Opticians

2351 West Monroe

Springfield, IL 62704

Hours

Mon - Wed.........

Thursday............

Friday.................

Saturday.............

Sunday...............

8:30am-5:00pm

8:30am-6:00pm

8:30am-5:00pm

By appointment

Closed

Connect With Us

Phone.......(217) 787-8700

Fax...........(217) 787-8707

Email........eyecare@berghwhite.com

Facebook.com/BerghWhite